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Services — Macrocity
What we run

Services

Six services. One call. Every runner is background-checked, insured and tracked live from pickup to drop-off.

Grocery & market runs

Send a list, get a photo of the receipt and a doorstep drop. We shop at your preferred market, supermarket or mama mboga.

Parcel pickup & delivery

Same-day dispatch across town. Live GPS tracking, proof-of-delivery photos and cash-on-delivery support.

Queue standing

KRA, NHIF, NTSA, immigration, banks, hospitals. We hold the line so you don't have to burn a leave day.

Bill payments & top-ups

KPLC tokens, water, DSTV, internet, rent and utility payments — paid, receipted and confirmed back to you.

Documents & paperwork

Title deeds, logbooks, contracts, clearance certificates. Collected, submitted, stamped and returned to you.

Corporate errands

Bulk runs for SMEs and corporates — monthly retainer, dedicated runners, consolidated invoicing and a dashboard.

How it works

Booked in 60 seconds.

No paperwork, no phone tag. Tell us what you need and watch it happen in real time.

Describe the errand

Type it, voice-note it or snap a photo of your shopping list. Add the pickup and drop-off points.

Get matched instantly

We assign the nearest vetted runner in your city and show you the price upfront. No hidden charges.

Track & confirm

Follow them live on the map. Approve the receipt, rate the run, and pay via M-Pesa or card.

Pricing

Fair rates, quoted upfront.

Pay per errand, or lock in a monthly plan if you run your life — or your business — on Macrocity.

Pay as you go
KES 250 / errand
  • Base fare within city limits
  • Live GPS tracking
  • Receipt & proof-of-delivery photos
  • M-Pesa or card payment
  • In-app support, 7am–9pm
Start an errand
Business
Custom
  • Unlimited monthly runs
  • Dedicated runner pool
  • Consolidated monthly invoicing
  • Team dashboard & analytics
  • Multi-city coverage
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