How fast is pickup?
Average pickup across all four cities is 48 minutes. Nairobi is fastest at 38 minutes. Business plans get priority matching.
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Common questions
Quick answers.
Everything you need to know before your first errand.
How do I pay?
M-Pesa, card, or cash on delivery. Business accounts can be invoiced monthly with consolidated billing.
Are runners insured?
Yes. Every runner is ID-verified, background-checked, and covered by our liability insurance for the duration of every run.
Can I schedule ahead?
Absolutely. Book an errand up to 30 days in advance and we'll assign a runner the night before.
Ready when you are.
First errand is on us. No card required, no subscription, no fine print.
See all services →Get started
Common questions
Quick answers.
Everything you need to know before your first errand.
How fast is pickup?
Average pickup across all four cities is 48 minutes. Nairobi is fastest at 38 minutes. Business plans get priority matching.
How do I pay?
M-Pesa, card, or cash on delivery. Business accounts can be invoiced monthly with consolidated billing.
Are runners insured?
Yes. Every runner is ID-verified, background-checked, and covered by our liability insurance for the duration of every run.
Can I schedule ahead?
Absolutely. Book an errand up to 30 days in advance and we'll assign a runner the night before.
Ready when you are.
First errand is on us. No card required, no subscription, no fine print.
See all services →